Frequently Asked Questions
Where are you located?
Our new warehouse is located at 931 Brunette Avenue, Coquitlam British Columbia.
How does local pickup work?
If you live near Vancouver and would like to pickup your package directly from us, please choose "LOCAL PICKUP" as your shipping option at checkout. You will receive an email confirming your purchase.
We also do local deliveries in the Lower Mainland Area. If you would like your package delivered in the Lower Mainland Area, please choose "Lower Mainland Curbside Delivery" as your shipping option at checkout. A representative will contact you shortly to arrange a date and time that works for you.
Do you do tank installations?
We do not have the capacity to do tank installations at this time. We suggest you speak with your local fish store for these inquiries.
Where can I get advise about my Saltwater Tank?
We love to talk aquariums with our customers! We are experienced and knowledgeable about many topics related to saltwater aquariums, including setup/cycling, species compatibility, hardware and much more. If we can't answer your question right away, we are dedicated to finding an answer for you within a short time. We are only a phone call away! 236-313-3474,or if you prefer email us here; firstname.lastname@example.org.